The phone and chat for Customer Service are unfortunately closed Monday 25.05.2015.
You are always welcome to send us an email and we will respond as soon as possible.
Parcels will not be shipped from the warehouse on this date.
Home Delivery (Hermes)
Shipping costs: £3.95 - Free shipping on orders over £50.00
Delivery time: 4-7 working days
Delivery days: Monday to Saturday
Shipping Company: Hermes
The shipping price is a fixed amount. This means that no matter how many items you choose to purchase, the shipping price will stay the same.
Track & Trace
As soon as your parcel has left our warehouse you will receive an email with a track & trace number so you can follow the parcel until it reaches you.
When you are not at home
If you are not at home and there is no possibility to hand the parcel over to a neighbour, Hermes will make a 2nd and 3rd attempt. In such case, a notification card will be left in your letter box at 1st delivery attempt.
We are unfortunately not able to deliver to Channel Islands (post codes starting with GY and JE), Isle of Man (post codes starting with IM) and areas with special customs regulations.
For remote areas of United Kingdom there may be a 1-2 days longer delivery time than usual (this is valid for much of the Highlands and Islands of Scotland, Anglesey in Wales, The Isles of Scilly and the Isle of Wight in England).