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Welcome to Customer Service

+44 1618 366 825

 

France: +33 01 53 25 45 92
Finland: +35 82 07 47 46 90
España: +34 95 20 55 190
 

Opening Hours (CET)

 

Monday to Thursday 9.00 to 17.00

Friday 9.00 to 14.30


FAQ

Contact

Delivery

Payment

Privacy Policy

Terms and Conditions

Return Policy

Shopping Guide

Care Instructions
>> close <<
Free Shipping! On Orders Above 80€

The phone and chat for Customer Service is unfortunately closed Friday 03.10.2014. 
Parcels will not be shipped from the warehouse on this date.
You are always welcome to send us an email and we will respond as soon as possible.

Welcome to J.LINDEBERG Customer Service

+44 2076 502 065


France: +33 (0)153254591
España: +34 952055145
Italy: +39 0516955675
Finland: +35 8207474692
Ireland: +35 314264190
Austria: +43 144074344976
Belgium: +32 32415626

Opening Hours (CET)

Monday to Thursday9.00 to 17.00

Friday9.00 to 14.30

 

Privacy Policy

Collection of personal data

Online transaction and fulfillment for J.LINDEBERG is handled by BESTSELLER HANDELS B.V.. At BESTSELLER HANDELS B.V. we take privacy and security concerns seriously. At the same time, we would like to give you the best possible experience when visiting our websites. Therefore, we collect some information that we use when you are shopping on the J.LINDEBERG online shop. This could for example be information on which pages you go to and which features you click on.

You will be notified before any personal data about you is collected. The personal data we collect includes your name, email address, private address, shopping information and payment details.

BESTSELLER HANDELS B.V. collects and processes personal data in accordance with applicable data protection law.

What does BESTSELLER HANDELS B.V. use the data for?

BESTSELLER HANDELS B.V. collects the personal data to be used for the J.LINDEBERG online shop, for executing orders, for signing you up for requested features etc. and to send marketing and other information regarding our products and activities.

If you are a member of J.LINDEBERG customer club, BESTSELLER HANDELS B.V. may pass on and receive customer and membership information and information on purchased goods to and from BESTSELLER A/S in Denmark with the purpose of improving the shopping experience for J.LINDEBERG’s customers.

BESTSELLER HANDELS B.V. will process your personal data for marketing purposes subject to applicable laws, including legislation on obtaining consent for electronic marketing.

Cookies

J.LINDEBERG uses cookies to give you the best possible experience when you visit our website. A cookie is a small text file which is attached to your computer's hard disk, smartphone or other IT equipment. It enables your computer/IP address to be recognised and information to be collected regarding the pages and functions you visit.

The first time you visit our website, you will see a banner at the top with the statement that we use cookies. If you click on the link "No thanks to cookies", we will not apply more cookies than those required to implement the choices you make, e.g. cookies to make a purchase from our online shop. If you don't want us to use cookies at all, you must deactivate cookies in your browser. However, you should be aware that in this case there may be services and functions which you cannot use as they require cookies to remember the choices you are making. You can follow the link below if you would like instructions on how to delete cookies from your browser.

J.LINDEBERG uses cookies to give you a better user experience on our website, to remember the choices you are making when you use our website, for example choice of country, and for ongoing improvement of the content and functions you experience on our website. We also use cookies to target our marketing so that it matches your requirements, and to generate statistics regarding the use of our website.

Some cookies are kept until you close down your browser, while others are kept for longer.

J.LINDEBERG makes use of third-party cookies. A third-party cookie is a cookie which is installed by someone other than J.LINDEBERG, such as other websites which provide content for our website, suppliers of some of our functions on the website or analysis programmes. Below you can see a list of the third-party cookies we use. 

Google Analytics, Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA

Demandware Inc., 5 Wall St., Burlington, MA 01803, USA

AddThis, 1595 Spring Hill Rd, Suite 300, Vienna, VA 22182

J.LINDEBERG will occasionally show content from YouTube. YouTube may therefore place cookies, including third-party cookies, over which J.LINDEBERG has no influence. J.LINDEBERG has no knowledge of the identity or purpose of such cookies. If you want to know more about which cookies are used by YouTube, you can see their cookie policy here

If you use a link from J.LINDEBERG's websites to a third-party's website, you should be aware that new cookies may be used over which BESTSELLER/J.LINDEBERG has no influence. In this case you should investigate the website's cookie policy yourself. 

Links to remove cookies via browser settings: 

How to set your browser so cookies are not stored on your computer

BESTSELLER comprises BESTSELLER A/S, Vila A/S and BESTSELLER HANDELS B.V.

 
Security

BESTSELLER HANDELS B.V. has implemented a number of security measures to ensure that our internal procedures comply with the security standards required in accordance with applicable data protection law. BESTSELLER HANDELS B.V. always strives to protect your personal data in the best possible way.

Your rights

You are entitled to access data about you which is processed by BESTSELLER HANDELS B.V., however, subject to certain statutory exemptions. You are also entitled to object to the collection and further processing of your personal data. In addition, you are always entitled to have potentially incorrect personal data corrected.

Change of information or deregistration, etc.

If you want us to update, change or delete personal data which we have registered about you or if you do not want to receive additional messages from us or if you have questions regarding the above guidelines, please contact us at customerservice@jlindeberg.com

Transfer to third parties

Your personal data may be transferred to BESTSELLER's warehouses in Germany and Denmark for packing and sending your items as well as to BESTSELLER A/S in Denmark for marketing and customer services such as handling returns or complaints.

We would like to point out that legislation and regulations relating to the safeguarding, processing and transmission of personal data may be different in other countries from the related provisions in the Netherlands. By providing your personal data, you agree to your data being transmitted abroad in accordance with this provision.

Deletion

BESTSELLER HANDELS B.V. will process and store your personal data for as long as it is necessary and permitted under applicable data protection law.

Disputes

Dutch legislation regulates any circumstances or any disputes, which may occur in connection with usage of the website.

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