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Free Shipping! On Orders Above 80€

Want your delivery before New Year? Order no later than:

Finland: Tuesday 16 December 2014

Ireland, Spain, Italy, Austria: Sunday 21 December 2014

UK: Tuesday 16 December 2014

Belgium: Wednesday 17 December (Kiala) and Monday 22 December 2014 (UPS)

France: Monday 15 December (Kiala) and Monday 22 December 2014 (UPS)

 

Customer Service closes at 13.00 on 19 December.

 

Welcome to J.LINDEBERG Customer Service

(+44) 2076 502 065

 

France: (+33) 1 53 25 45 91
España: (+34) 952 055 145
Italy: (+39) 0516955675
Finland: (+358) 20 747 4692
Ireland: (+35) 314264190
Austria: (+43) 144074344976
Belgium: (+32) 32415626

Opening Hours (CET)

Monday to Thursday 9.00 to 17.00

Friday 9.00 to 14.30

How to open/close parcel

Delivery: How you open the plastic bag

  • Open the bag by carefully tearing along the dotted line in the bottom of the bag.
  • Take out all items and keep the plastic bag, the item packaging and the return note for a possible return.

Return: How to close the plastic bag

  • Put the item back into its packaging.
  • Indicate the return reason in the yellow space on the item packaging.
  • Pull the return label of the return note. Put the items you want to return and the return note into the bag your delivery was sent in.
  • Remove the silver colored strip from the bottom of the bag.
  • Close the bag by folding the bottom piece for 2-3 cm and pressing the sealing together (no extra tape etc. is needed). 
  • N.B.: If the bottom piece is folded higher than 2-3 cm from the bottom, the bag will not be sealed tightly.
  • Stick the prepaid return label on the bag and deliver the return parcel to the carrier you received it from. 
  • Make sure to ask UPS for the return tracking number. This is your proof for having returned a parcel.