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Welcome to Customer Service

(+44) 1618 366 825

 

France: (+33) 1 53 25 45 92
Finland: (+358) 20 747 4690
España: (+34) 952 055 190
 

Opening Hours (CET)

 

Monday to Thursday 9.00 to 21.00

Friday 9.00 to 18.00


FAQ

Contact

Delivery

Payment

Privacy Policy

Terms and Conditions

Return Policy

Shopping Guide

Care Instructions
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Free Shipping! On Orders Above 80€

Welcome to J.LINDEBERG Customer Service

(+44) 2076 502 065

 

France: (+33) 1 53 25 45 91
España: (+34) 952 055 145
Italy: (+39) 0516955675
Finland: (+358) 20 747 4692
Ireland: (+35) 314264190
Austria: (+43) 144074344976
Belgium: (+32) 32415626

Opening Hours (CET)

Monday to Thursday9.00 to 21.00

Friday9.00 to 18.00

How to open/close parcel

Delivery: How you open the plastic bag

  • Open the bag by carefully tearing along the dotted line in the bottom of the bag.
  • Take out all items and keep the plastic bag, the item packaging and the return note for a possible return.

Return: How to close the plastic bag

  • Put the item back into its packaging.
  • Indicate the return reason in the yellow space on the item packaging.
  • Pull the return label of the return note. Put the items you want to return and the return note into the bag your delivery was sent in.
  • Remove the silver colored strip from the bottom of the bag.
  • Close the bag by folding the bottom piece for 2-3 cm and pressing the sealing together (no extra tape etc. is needed). 
  • N.B.: If the bottom piece is folded higher than 2-3 cm from the bottom, the bag will not be sealed tightly.
  • Stick the prepaid return label on the bag and deliver the return parcel to the carrier you received it from. 
  • Make sure to ask UPS for the return tracking number. This is your proof for having returned a parcel.