Please note that we will currently answer the phone in English, as we have very limited availability of Spanish language agents. Emails in Spanish will be replied to in Spanish.
We apologize for any inconvenience this may cause you.
How to shop in the online shop
1. Add goods to shopping bag
- Browse or search for the style you wish to purchase.
- Choose colour and size and add style to shopping bag.
- The item will be added to the shopping bag which will be visible in the top right corner.
2. Edit shopping bag
- You can add, edit, or delete styles in your shopping bag at any time during the shopping process.
- You simply have to click "edit" or "remove" next to the style you wish to edit or remove.
- To add/reduce quantities, select the number you wish to purchase under quantity.
- When you have the correct items in your shopping bag, click "Proceed to checkout".
3. Checkout and pay
- You will now have to fill out information on your name, address, e-mail address and payment information.
- Prior to finalizing the order, you will be presented with a window summarizing your choices.
- If you have any changes to the order before submitting it, you may change it by clicking "Edit bag".
- If you can accept the order, please click "Continue". At this point, the order will be submitted to BESTSELLER HANDELS B.V.
4. Order confirmation
- BESTSELLER HANDELS B.V. will send an order receipt per e-mail immediately after receiving the order - please note that this order receipt is not an order confirmation.
- BESTSELLER HANDELS B.V. will send an order confirmation to you per e-mail when the order has been accepted by BESTSELLER HANDELS B.V. and the shipment is underway.
If you have further questions to the shopping process, please contact Customer Service.